Responsible gambling

Responsible Gaming at Sunmaker Casino

At Sunmaker Casino, we prioritize responsible gaming practices to ensure a safe and enjoyable experience for all our players. We understand that problem gambling can affect anyone, regardless of their background or circumstances.

Tools for Responsible Gaming

We provide a range of tools to help you manage your gaming habits:

• Deposit Limits: Set limits on how much you can deposit into your account each day, week, or month.
• Time-Outs/Cool-Off: Take a break from gaming with our temporary account suspension feature. You can customize the duration of your time-out to suit your needs.
• Self-Exclusion: If you feel that gaming is becoming a problem for you, you can choose to permanently or temporarily close your account. During this period, we will lock your funds and prevent any new deposits or withdrawals.
• Withdrawal Lock: We also offer the option to lock your funds during your self-exclusion period to prevent any accidental transactions.

Reality Check Tool

We want to help you keep track of your gaming sessions. Our reality check tool displays your current balance and session duration periodically, giving you a clear picture of your gaming activity.

Loss Limits

You can set custom loss limits per session to help control your spending.

Session Reminders

Don't forget about our session reminders, which will prompt you to take breaks and assess your gaming habits.

Support Organizations

We are committed to providing support for those struggling with problem gambling. We have partnered with various organizations to provide resources and assistance:

• GameCare: Information available on our website.
• National Problem Gambling Services: Referenced in our responsible gaming section.
• Gambling Therapy: Linked as an external resource.
• Gorj (Germany-specific): Referenced for German-speaking players.
• SOS Joueurs: French support organization linked.
• GamCare (UK): Although we are not licensed by the UKGC, we provide information about this organization in our responsible gaming section.
• Gambling Anonymous: Resources provided.

Help is Available

If you or someone you know is struggling with problem gambling, please don't hesitate to reach out. We have a dedicated team available to support you through email and live chat.

Contact Information

You can contact us at [support email address] for assistance with responsible gaming tools and resources.

Additional Resources

For more information about responsible gaming, we recommend visiting the following websites:

• GamCare
• National Problem Gambling Services
• Gambling Therapy

Stay in Control of Your Gaming Habits

At Sunmaker Casino, we want to ensure that our players enjoy a safe and enjoyable experience. By utilizing our responsible gaming tools and resources, you can take control of your gaming habits and maintain a healthy balance between entertainment and responsibility.

Please gamble responsibly and within your means.